cc88's Privacy Policy
This document provides a complete explanation of how your personal information is collected, stored, and protected on the cc88 platform.
Privacy Policy Details
This privacy policy applies to all users of the cc88 platform. By using the cc88 website, mobile version, or any other service, you are considered to have agreed to this policy. Please read this document carefully.
1 Introduction
cc88 is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the security of their personal information. The purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, and how that information is used.
cc88 does not violate users' information privacy. All our data collection and processing activities are conducted transparently, ethically, and in compliance with applicable law.
2 Scope of Application
This privacy policy applies to the following:
- Users of the cc88 website (cc88.beer) and all its sub-pages.
- All active and inactive account holders registered on the cc88 platform.
- Any person who contacts cc88, whether through live chat or email.
- Users who participate in any cc88 promotional activities or bonus offers.
This policy does not apply to cc88's third-party service providers or externally linked websites.
What Information We Collect
3 Personally Identifiable Information
We may collect the following personal information when you create an account on cc88 and at various stages of using our services:
- Full name and date of birth (for age verification).
- Email address and mobile number.
- Residential address and national identity card information.
- Payment-related information such as bKash, Nagad, or Rocket numbers, or bank account details.
In certain specific cases, a copy of a government-issued ID may be requested for identity verification (KYC) in accordance with applicable regulations.
4 Automatically Collected Technical Information
Certain technical information is automatically recorded when you browse the cc88 website:
- IP address and device identifier.
- Browser type and version.
- Operating system information.
- Website access time, pages visited, and activity logs.
- Cookies and session tokens.
This information is primarily used to improve site security, make technical improvements, and enhance the user experience.
5 Transaction and Gaming Activity Information
A record of every transaction and gaming activity on the cc88 platform is kept:
- Deposit and withdrawal amounts and times.
- Bet amounts, game types, and results.
- Details of bonus and promotional offer usage.
- History of contact with the support team.
Purpose of Information Use
6 Primary Purposes for Using Information
cc88 uses collected information only for the following legitimate purposes:
- Account management: Creating, managing, and keeping user accounts secure.
- Service delivery: Ensuring the processing of gaming, betting, and financial transactions.
- Age verification: Ensuring that only individuals aged 21 or above can use the service.
- Customer support: Providing assistance via 24/7 live chat and email.
- Security and fraud prevention: Protecting accounts and identifying illegal activity.
- Responsible gaming: Reviewing user behaviour and providing support where needed.
7 Marketing and Communication
cc88 may send promotional information, special offers, and updates based on user consent. Users may request to stop receiving such communications at any time.
Important service-related notifications (such as transaction confirmations and security alerts) may be sent without consent, as they are an integral part of the service.
Data Protection Measures
8 Technical Protection
cc88 uses industry-standard security technology to keep user information safe:
- SSL encryption: Every connection is secured with SSL/TLS encryption, so no one can intercept data during transmission.
- Data storage protection: Stored information is kept in encrypted form and can only be accessed by authorised personnel.
- Firewall and security monitoring: Round-the-clock security monitoring systems remain active at all times.
- Two-factor verification: Additional verification is in place for suspicious logins or transactions.
9 Sharing Information with Third Parties
cc88 never sells users' personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processing: Relevant information may be shared with the concerned payment provider to complete transactions via bKash, Nagad, Rocket, or bank transfer.
- Legal obligations: Information may be provided in response to valid requests from competent authorities.
- Technology partners: Trusted technology partners who assist in the technical operation of the site, who are bound by strict confidentiality agreements.
Outside the circumstances listed above, information is not shared without the user's explicit consent.
10 Data Retention Period
cc88 retains user information only for as long as necessary. All information is retained while an account remains active. Even after an account is closed, certain information may be kept for a defined period in accordance with applicable legal requirements.
Once the defined retention period ends, information is securely deleted or permanently anonymised.
User Rights
11 Your Rights Regarding Your Information
As a user of the cc88 platform, you have the following rights:
- Right to access information: You may request to know what information about you is stored at cc88.
- Right to correct information: You may request correction of inaccurate or outdated information.
- Right to delete information: You may request deletion of your information beyond what is required by legal obligations.
- Right to object to processing: You may object to the use of your information for specific purposes.
- Right to data portability: You may request a copy of the information stored about you.
To exercise these rights, please contact cc88's support team.
12 Cookie Policy
The cc88 website uses cookies. Cookies are small files stored in your browser that help the site function more smoothly. We use the following types of cookies:
- Essential cookies: For maintaining login sessions and ensuring the core functionality of the site.
- Performance cookies: For analysing and improving site usage.
- Preference cookies: For remembering your language and display preferences.
You can manage cookies through your browser settings. However, disabling cookies may affect some site functionality.
13 Protection of Minors
cc88 strictly does not provide services to individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
Protecting minors is a central part of our responsible gaming policy. For more details, please visit our Responsible Gaming page.
Policy Changes & Contact
14 Changes to the Privacy Policy
cc88 reserves the right to update this privacy policy from time to time. Users will be notified of significant changes via email or through the platform.
Continued use of the site after any changes will be taken as your agreement to the updated policy. We therefore recommend visiting this page periodically.
This privacy policy works as a supplement to cc88's Terms and Conditions. It is advisable to read both documents together.
Privacy-Related Contact
If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact cc88's support team: